Home/Ordering & terms

How ordering works

Ordering

  1. Add products to your order. Configured systems are added as quote requests.
  2. Submit your order with your company, shipping and PO details. No payment is taken on this website.
  3. ICDT reviews your order and confirms availability, configuration and lead time.
  4. We email you an invoice through QuickBooks, which includes freight and any applicable taxes or duties. You can pay it online by credit card or bank transfer (ACH).
  5. Your order ships once payment is received, or on approved account terms.

Terms of sale (summary)

  • Prices are in US dollars and exclude freight, taxes and duties unless stated otherwise.
  • A submitted order is a purchase request. A binding contract is formed when ICDT issues an invoice or order confirmation.
  • Prices, specifications and availability may change without notice. Product images may differ from the delivered product.
  • Configured and custom products are built to order and may not be cancellable once production begins.
  • Warranty, returns and full terms are provided with your quotation or invoice. Please contact us for details.

This summary is provided for convenience and should be reviewed by ICDT before it is relied on.